Connect-TCM is a telesales and telemarketing campaign management system which has evolved out of 25 years of running over 7000 client campaigns of all types but with an emphasis on media and event projects.
The purpose of the technology is to provide structure, process and transparency around any telesales or telemarketing unit and in turn drive up productivity and ultimately sales.
It is provided as a software as a service (SaaS) and therefore can be accessed via the web from anywhere in the world, meaning that international teams can work together on the same platform and be monitored consistently.
We have created an API with Salesforce, as well as other technologies for ease of data transfer. It is a tool that compliments CRM and not necessarily replaces it.
We are the only software company who provides such a fit for purpose tool which focusses on telesales and telemarketing campaign management with a view to improving productivity and accountability. Plus you can use the technology in combination with our telemarketing business for the best of outsourcing and in-house solutions.
+44 (0)207 411 9974
Impact Call Centre
Offering many years’ experience, Impact Call Centre are based in Hampshire, operate 24/7 and have a reputation for excellence. Our expertise spans all disciplines of contact centre work, inbound and outbound. We successfully manage large volumes of communication across interaction channels of telephone, e-mail, white mail and web-chat.
At Impact we pride ourselves on a professional, effective and high quality service with a “can-do,” flexible approach, from phone-answering to complex outbound, lead generation programmes. We are always very happy to share our expertise and experience with a continuous improvement programme to benefit your business. All our highly trained, professional call centre staff are based at our office in Romsey, Hampshire, and our 24 hour operation deals with clients around the world.
Our success is largely due to the training of our agents which empowers them to deliver excellence in sales and customer service as a representative of your business.
+44 (0)1794 230 239
Procom Connections is a telemarketing company specialising in supporting media owners and event companies and is preferred supplier for many of the major global organisations in this industry.
Services provided include data cleaning & building, data qualification, lead generation, stand sales, delegate sales, table sales, registration & conversion campaigns, research, customer service and inbound response.
Our differentiator is in the technology platform that we use and also sell as a Saas offering. This enabled us to create an API between us and N200 for immediate data transfer to create badges and clean data real-time as calls are made and registrations are completed.
This technology enables us to provide complete structure around a professional call centre environment and monitor every aspect of the calls that our agents make. This in turn gives complete transparency and accountability to our clients, who can even log on to the system for real-time progress and performance statistics.
+44 (0)844 811 2999